Not the style you were looking for and want to exchange to something else? No problem! Just send it back to us, and we will send out your requested style.
We offer a 100% Satisfaction Guarantee on our products.
If you receive your hair extensions and are not happy how they look or feel you may return them to us for your money back minus shipping if applicable. We honor this for up to 15 days after purchase. 15 days starts the date your package left our facility and ends the date return is received. Orders returned after 15 days will be sent back to the customer.
It is against federal law to re-sell used hair, so we cannot accept any hair products that have left their original packaging, that look altered, or washed or worn in any way and will not qualify to be returned. Hair must be in the original state the same as it was sent to you.
We do not refund shipping charges.
Online orders cannot be returned for in-store credit they must be refunded to their original form of payment or online credit only.
Contact us with any question you may have about your potential return.
You can ship returns and exchanges to our warehouse
Impressions Hair Company
444 Highland Ave NE
Atlanta, Georgia 30312
Monday – Friday 9 am – 5 pm
Saturday 10 am – 4 pm